OBSERVABILITY
Prefactor
Checked 2026-11-10. Licence: commercial. Self-host: no.
Fees by layer
| Layer | What we found |
|---|---|
| Token markup | n/a |
| Funding fee | n/a |
| Own-key (BYOK) rule | n/a |
| Logs and platform | Dev; Startup $49; Scaleup $199 |
| Seats | none found |
Layers are defined on Fees defined. "Not published" means our sources are silent.
Free tier
Dev: 5,000 spans a month
Example bill: $1,000 list-price spend, 100,000 logs, 3 seats, gateway credits
$199 a month. Change the inputs →
- Token markup: $0
0% of $1,000 list-price spend - Funding fee: $0
Gateway credits: 0% of $1,000 - Platform: Scaleup: $199
$199 a month
Prefactor pricing page (Dev free 5,000 spans; Startup $49, 15,000 spans, $0.0025/span; Scaleup $199, 100,000 spans, $2.50/1k) OFFICIAL 2026-11-10
- Token markup: $0
Notes
Prefactor also wrote the comparison we cite for several rows. Startup $49 a month or $499 a year; Scaleup $199 a month (annual $2,000 a year, overage $2.00/1k). Every plan is the full platform; seats unlimited.